Tag Archives: Africa

Rovos Rail Dar es Salaam

A Royal Letter

It’s not every day we receive a royal letter and lovely feedback such as the below is always welcome by all here at Rovos Rail.

Dear Mr Vos,

Journey Cape Town to Dar es Salaam, 17thJanuary

My wife Cammy and I have just returned from Dar – having thankfully not availed ourselves of the rest of the Noble Caledonia tour, by boat. (I particularly dislike the sea; my overriding interest was in your train!)

I wanted to write to say how absolutely enthralled we both were in what you provide! I am not a “train buff” in that I could not tell you the gauges of the railway in Canada, Cambodia or Cameroon (as some of our fellow passengers could – and did), but I have always been fascinated by Edwardian travel details – from early limousines to showman’s caravans and of course the wonderfully extravagant rail cars of American 19th century industry barons.

What you have done in creating the Pride of Africa train surpasses all and nothing short of amazing! There was no reason for me to look for fault, but if I had I could not have found it – the cabins were brilliant, the beds were exceptionally comfortable and including a shower room is quite extraordinary.

It was a total joy to sit watching Africa roll by – or perhaps more truthfully, given the state of some of the tracks, rumble by. How marvellous, in this age of safety and correctness, to be able to open the windows; how fantastic to sit on the observation deck – surely unique? My wife had never been to Africa and there can be few better ways to see it and none in such comfort. We loved every minute.

As for the service and friendliness – and efficiency – of your staff, it surpassed everything. From being greeted with champagne by the line of beautifully dressed hostesses and helpers (I persisted in calling it champagne on the basis that your South African wines are a match for any. And it is easier to say…) to the unexpected and clever touches of cold water when setting out and damp towels on dusty returns and we were looked after at breakfast, lunch and dinner. There were so many brilliant details.

We so appreciated being met in Cape Town by you, something commented on by several people, both on this trip and previous ones.

Eric Annandale, your train manager, was a star. He worked ceaselessly to overcome any operational obstacles. Craig Geater was wonderful – a great help in all matters – not only in the incredible luxury of having a hair stylist on board, but with information and organisation on trips as well.

The food was amazing, always unusual, always delicious and just the right amount. The South African wines were outstanding. The dining room and bar staff were brilliant and always ready to change menu in individual cases, willingly and efficiently. The dining car itself is superb.

Thank you too for the various splendid gifts that came with the tour – including a very fine tie and the magnificent Rovos tog bags!

All in all a most magnificent experience and one we are sure to share with our family and friends for many years.

Thank you and congratulations on your achievements.

Sincerely, 

Lord Cranworth

If you would like information on our Dar es Salaam journey then please do not hesitate to contact Alicia on alicia@rovos.co.za 

Photo credit: Jos Beltman from Icento Treinreizen in Holland.

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Rovos Rail Namibia Safari

A Lovely Letter

We’re in the fortunate position where our guests send us letters; some nice and not-so-nice! Below is an excerpt from a lovely letter we received from a passenger who travelled one of our nine-day Namibia Safari trips with us this year. She writes so beautifully we want to hire her!

Dear Mr Vos

It is literally one week ago that I was enjoying the final leg of the Rovos Rail journey through Namibia. I am again travelling by train, this time through the Scottish Borders and Northern England and having a very different experience. We are all tightly packed, mainly well behaved, drinking from plastic containers and I have not, as yet, braved the loos! But heigh-ho, horses for courses as the saying goes.

But really I want to compliment and congratulate you on your vision in creating a truly superb rail experience. I am still held in the fabulous fantasy bubble of the journey and continue to delight in ‘mulling over’ the sights, sounds and experiences which we shared.

We were blessed by having a really affable and fun group which, in general, gelled very well but this was in no small part due to the welcoming, friendly, tirelessly engaging and train, headed impeccably by Daphne. Nicholas, the font of all African wisdom and knowledge, added immeasurably to our insight of the political geography of your fascinating continent. We certainly left the train physically more challenged, from all the walks and the delicious food and beverages, and hopefully more educated with with heightened awareness and empathy towards the millions who do not have the numerous privileges that most of the ‘Pride of Africa’ guests enjoy.

On reaching Pretoria and seeing the workshops, loco sheds, the nurturing bird and animal sanctuaries etc. and knowing that a percentage of your profits are ear-marked for charitable causes I really wanted to sign on the dotted line and join up! As I have never worked for anyone else, apart from one and a half years of teaching, that is a compliment to your business and it’s implied ethics.

Excursions on the Namibia Safari were wonderful – in particular the sundowner which turned into a full-blown barbeque – it was fabulously romantic, imaginative and unforgettable. In fact, I think Sossusvlei was a real highlight for most of us. The dune walk was absolutely exhausting, exhilarating, fun-packed and mind-blowing.

I thank you and praise you again for your realised vision and would, God willing, that I may be permitted to travel Africa by Rovos Rail again.

Click here to watch our Namibia Safari video.

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South African flag

Our thoughts on Ebola

Ebola; one of the most frightening words circling our world at the moment. We think about the fear and panic in West Africa and the grief of the families who have lost their loved ones and it stops us in our tracks – the loss is truly devastating and we, like everyone else around the globe, express our sincerest sympathies to those who have suffered.

However, we sadly don’t live in a world where everything stops when there is an international tragedy. We continued with our lives when the 2004 Tsunami devastated Indonesia and we all kept going when the Fukushima Daiichi nuclear disaster struck Japan in 2011. So when, on an online platform, we were asked how can we continue to promote our product in a “country ravaged by Ebola?” our immediate thought was that there are many things South Africa is ravaged by, at the top of the slope is corruption, but nowhere on that list is Ebola. Another post on Facebook: “I will never travel to South Africa because I’ll probably catch Ebola and die”. Now hang on a second, we understand if travellers are hesitant to travel, we would be too, but we feel that opinions should be expressed and decisions made on information that is actually accurate.

And before we get into the facts, it’s worth mentioning that Europe is closer to West Africa than both Kenya and Cape Town and that the confirmed Ebola cases in Dallas, USA, have not stopped Americans from travelling through the States for business or pleasure.

So here are the facts as presented to us by South African Tourism as per the World Health Organisation:

1. Ebola is a virus transmitted primarily via bodily fluids. It is not airborne. As such, it is still safe to make use of our airlines.

2. The incidents of infection and death are reported and prevalent in West African countries, most notably Liberia, Sierra Leone, Guinea and the DRC. South Africa does not share borders with any of the countries in that region, nor do our neighbouring countries.

3. The geo-location of the countries affected makes it very difficult for a person with the virus to enter the country via the land borders. Owing to the quick infection to fatality rate of this virus, people with the disease often succumb to the virus within a few days of infection.

4. The South African National Department of Health have stated unequivocally that there are no cases of Ebola in South Africa. Having said that, we remain on high alert for any potential threat or infection.

5. To safeguard against the deadly virus, a decision has been made by the South African National Department of Health that should a foreign national test positive, they will be denied entry into South Africa.

It should also be noted that as of Tuesday, 21 October 2014, the WHO officially declared Nigeria free of Ebola after six weeks with no new cases. The same declaration was made for Senegal on Friday, 17 October. Click here to read the BBC article.

Africa, although not the size of America or Asia, is a large continent with distances of thousands of miles between the effected countries and major South African cities such as Johannesburg and Cape Town. To give you an idea, the distance from Monrovia (Liberia’s capital) to Johannesburg is 10 081kms which equates to 6 265 miles.

Although we recognise that consumer confidence in travelling to Southern and East Africa has been shaken as a result of the outbreak of Ebola in West Africa, we feel it’s imperative to reiterate that South Africa has not had one reported case. We are not telling you to immediately pack your bags and book a flight here but we are asking that you decide on your travel plans based on factual, un-sensationalised information.

We trust that this has been helpful and hope to welcome you to our beautiful country.

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