Category : Dar es Salaam

Shopping for Lobito

Shopping for Lobito

Shopping for Lobito began in late April, about six weeks prior to the train’s departure from Pretoria.

As you can imagine, shopping for the Lobito train, which travelled through areas which are sometimes difficult to find on a map, required a significant amount of planning; especially when it came to food and beverages. With no real opportunities for a resupply of fresh produce or items such as wine along the way, most of the stock had to be loaded onto the train in Pretoria.

At Rovos Rail, we work so hard to try and deliver creative food and an array of beverages to our guests on a daily basis which is quite the challenge on a train which is travelling, with six different sets of passengers on six different journeys, a distance of 23 400kms! We caught up with Maryke and Dominique, the matriarchs of our food and beverage department, to find out just how they went about shopping for Lobito.

Dominique, the head of our food and beverage department, advised that the kitchen team on board have a fresh fruit and vegetable resupply at specific points along each of the six trips:

  • Pretoria to Cape Town journey: All stock will be loaded onto the train in Pretoria
  • Cape Town to Dar es Salaam: The kitchen team stocks up in Cape Town and then again in Krugersdorp
  • Dar es Salaam to Lobito: A full order of fresh produce is ordered a month in advance and delivered to the train in Dar es Salaam
  • Lobito to Dar es Salaam: We are able to restock certain items in Lobito so our kitchen teams have to go shopping at local markets for any outstanding fresh produce
  • Dar es Salaam to Cape Town: Again, a fresh order is delivered to the train in Dar es Salaam and a resupply is ready in Krugersdorp
  • Cape Town to Pretoria: A full order is delivered to the train in Cape Town

The logistical planning of food, beverages and the supply of water is astounding with our teams persistently following up to reconfirm orders with new vendors who perhaps do not understand how crucial these supplies are to the success of these journeys.

Other interesting and jaw-dropping facts are the quantities of certain items consumed.

Examples are

  • 4000 to 5000 eggs used for breakfast service and baking
  • 4900 bread rolls
  • ± 890 to 1500kgs of sustainably sourced meat
  • ± 780 to 800kgs of sustainably sourced fish
  • ± 680kgs of dairy produce (milk, yoghurt, creams and a wide variety of cheese options)

It’s impressive, isn’t it?

Dominique tells us that all dry goods are all resupplied at the locations mentioned above because there is not enough space on board to carry it all.

In addition to the stocking of food produce, all liquor, non-alcoholic beverages and bottled water also had to be loaded prior to the train’s departure in Pretoria.

The issue of fresh bottled water, both still and sparkling, has always been a challenge because boxes of water take up much needed space on the train. And as some of you may know, large quantities of bottled water can be costly, especially cross-border in countries such as the Democratic Republic of Congo and Angola – shopping for bottled water in areas such as Kolwezi or Lobito is too difficult and far too expensive.

One of our saving graces is that we had the foresight about 20 years ago to recognise the demand for bottled water (as opposed to tap) so we set up our own water supply company in Cape Town which we called Babamanzi. The company is SANBWA approved and adheres to all the necessary regulations in addition to using plant-based bottles which are also sent back for recycling.

In total, across the six journeys, 600 boxes of still and 300 of sparkling water were loaded onto the train.

And as for the rest of the beverages provided on board. Well, a full bar is loaded onto the train which consists of a variety of wines, spirits, liqueurs, beers, ciders, mixers and a robust supply of non-alcoholic drinks such as cocktails, beers and juices. For these six journeys, our bar team loaded nearly 1000 boxes onto the train with opportunities for any required resupply only available in major city centres.

We spent some time with Maryke, Dominique and the kitchen team, filming behind-the-scenes of chef training, coordinating and packing. We are continuously impressed by our food and beverages team and are always grateful for their ability to learn from each journey so that the preparations for future trips are even more efficient.

Click here to watch the team in action.

The 19th of August, marked the end of our Trail of Two Oceans trip for 2023. The train has successfully travelled from Pretoria to Cape Town, from the Mother City to Dar es Salaam and for the Tanzanian capital all the way to Lobito in Angola and back. It’s the third time we have operated the Trail of Two Oceans and we are proud that each venture, although laboured with all sorts of behind-the-scenes challenges, has been successful!

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East to West Success!

Images courtesy of Jos Beltman 

Our train arrived back from its mammoth journey on Friday, 6 September and we feel quite proud of this success. This train essentially travelled six different journeys, each with its own group of guests, and is the first passenger train in history to travel the east-to-west Copper Trail, from Dar es Salaam in Tanzania to Lobito, Angola. We called it the Trail of Two Oceans and did we mention that our maiden voyage was a success?!

The six journeys included:
* Pretoria to Cape Town
* Cape Town to Dar es Salaam
* Dar es Salaam to Lobito
* Lobito to Dar es Salaam
* Dar es Salaam to Cape Town
* Cape Town to Pretoria

Our one train travelled a distance of 23 400kms!

Daphne Mabala, our ever graceful and fearless train manager, over saw the operations of our new east-to-west route and we feel that the journey’s success was in large part due to her dedicated management. She was supported by her management team and our owner/CEO, Rohan, who seemed to spend most of his time shaking the hands of dignitaries, politicians and tribal leaders whilst posing for photographs.

Also on board were historian and raconteur, Nicholas Schofield, hair stylist and guest liaison, Craig Geater, a formidable management team, our own locomotive drivers and mechanics, hostesses, dining car staff, barmen and women, an excellent kitchen team, a strong maintenance duo and of course our laundry team who, together with the barmen and chefs, are the real stars of the show.

The trip was a great success in both directions with minimal adjustments to the running schedule. The receptions at Lubumbashi and Kolwezi were a surprise while the officialdom and huge crowds meeting the train in Angola was unbelievable. Governors, ministers, tribal leaders, mayors, railwaymen, clergy and many other dignitaries all dressed up in their finest were on hand to meet the train at all major stations, accompanied by numerous musical groups and tribal dancers.

The tourism department and railways went way beyond the call of duty to ensure a safe and successful journey, while the journalists and TV crews had a field day giving our visit huge publicity. Our thanks to everyone who met us along the way with such enthusiasm and support – you added a memorable and touching element to the journey that we could not have anticipated or hoped for.

The saying goes “save the best for last” and the best of this entire experience had to be our wonderful guests. Our band of intrepid travellers who braved this new route with us! Thank you for travelling with us and helping make it the success that it was. Thank you too for your wonderful feedback and constructive suggestions on how we might improve the itinerary all of which are being fiercely debated between Rohan and journey coordinator, Regárdo! The journey is sold out in 2020 and our commitment to a memorable and once-in-a-lifetime experience for our guests is almost stubborn so your feedback is much valued and appreciated.

Our motto at Rovos Rail is to celebrate our wins but never rest on our laurels so planning for 2020 and beyond is well underway. And because Rohan is not one to sit still and because Research and Development is his passion, we suspect that not only will he tweak the Trail of Two Oceans itinerary to perfection but that he’ll be flying all over Africa exploring additional routes too.

Stay tuned!

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Rovos Rail’s Taunina Teddies

Rovos Rail Taunina Teddies

The tale of our Rovos Rail teddies began 19 years ago with our journey finding us in the capable and talented hands of Taunina.

On an early Dar es Salaam trip we had two delightful Australian ladies, Dawn and Annike, who travelled everywhere accompanied by teddies they collected the world over. At their suggestion, the Rovos collection of limited-edition teddies slowly evolved when, in 1998, Anthea met Bev Duncan who had a small barrow in the V&A Waterfront Shopping Centre full of her handmade teddies.

This chance encounter spanned a 17-year friendship with Bev painstakingly producing 20 collections (50 to a set) of customised, handmade Rovos teddies and 600 kiddies bears. Bev took great delight at the thought of her teddies living worldwide.

Very sadly, Bev developed a brain tumour in December 2013 and after a long, hard-fought battle we lost her in April 2015.

Anthea, deeply saddened by the loss of her friend, pressed pause on the creation and production of our teddies and it’s only recently that Taunina have taken up the helm.

The Taunina story is one of great courage and compassion for the commerce lies intertwined with community upliftment. The company focuses on improving lives of disadvantaged people who operate in communities where opportunities may be limited but where creativity and passion are abundant.

“We provide our artists with the support and market access they need to make a living by using skills many of them learned at an early age. And we actively involve them, sharing in the success of the business. Artists receive a steady income (vs. piece rate pay) in the form of wages that are significantly higher than market-related salaries. In addition, they will receive 30% of the before-tax profits of the company: 20% through the Bear Essentials Fund (which contributes towards the housing, healthcare and education of their families) and 10% in the form of productivity-related cash bonus payments.”

To date, Taunina have created 10 bespoke teddies for us each in the Rovos green, old gold and maroon in keeping with our corporate colours and each with a paw pad and ear in leopard print. The other paw pad carries with it a little Rovos Rail charm. Our first three bears went out on the Dar es Salaam train in August last year with Thebolo, Munaki and Nyenyedzi finding homes in Germany!

All the teddies carry the initials of the women who make them, symbolic of their sense of dignity and pride. Each bear travels in a handcrafted hatbox with his or her very own bespoke passport. A Taunina creation is a work of art, an heirloom to be passed from one generation to the next. It’s a gift that changes lives.

“The name Taunina is an anagram of the African word ‘TAU’, meaning ‘lion’, and ‘NINA’, an acronym for ‘No Income, No Assets’. Taunina gives women who were once without income and assets the power to become lions of their own destinies.”

We’re proud of our association with this fantastic company and are encouraged and inspired by their story. For many, living in South Africa simply means surviving so for women to stare such adversity in the face and create gorgeous teddies that live across the world is just remarkable.

Click here to watch the Taunina video.

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Rovos Rail Dar es Salaam

A Royal Letter

It’s not every day we receive a royal letter and lovely feedback such as the below is always welcome by all here at Rovos Rail.

Dear Mr Vos,

Journey Cape Town to Dar es Salaam, 17thJanuary

My wife Cammy and I have just returned from Dar – having thankfully not availed ourselves of the rest of the Noble Caledonia tour, by boat. (I particularly dislike the sea; my overriding interest was in your train!)

I wanted to write to say how absolutely enthralled we both were in what you provide! I am not a “train buff” in that I could not tell you the gauges of the railway in Canada, Cambodia or Cameroon (as some of our fellow passengers could – and did), but I have always been fascinated by Edwardian travel details – from early limousines to showman’s caravans and of course the wonderfully extravagant rail cars of American 19th century industry barons.

What you have done in creating the Pride of Africa train surpasses all and nothing short of amazing! There was no reason for me to look for fault, but if I had I could not have found it – the cabins were brilliant, the beds were exceptionally comfortable and including a shower room is quite extraordinary.

It was a total joy to sit watching Africa roll by – or perhaps more truthfully, given the state of some of the tracks, rumble by. How marvellous, in this age of safety and correctness, to be able to open the windows; how fantastic to sit on the observation deck – surely unique? My wife had never been to Africa and there can be few better ways to see it and none in such comfort. We loved every minute.

As for the service and friendliness – and efficiency – of your staff, it surpassed everything. From being greeted with champagne by the line of beautifully dressed hostesses and helpers (I persisted in calling it champagne on the basis that your South African wines are a match for any. And it is easier to say…) to the unexpected and clever touches of cold water when setting out and damp towels on dusty returns and we were looked after at breakfast, lunch and dinner. There were so many brilliant details.

We so appreciated being met in Cape Town by you, something commented on by several people, both on this trip and previous ones.

Eric Annandale, your train manager, was a star. He worked ceaselessly to overcome any operational obstacles. Craig Geater was wonderful – a great help in all matters – not only in the incredible luxury of having a hair stylist on board, but with information and organisation on trips as well.

The food was amazing, always unusual, always delicious and just the right amount. The South African wines were outstanding. The dining room and bar staff were brilliant and always ready to change menu in individual cases, willingly and efficiently. The dining car itself is superb.

Thank you too for the various splendid gifts that came with the tour – including a very fine tie and the magnificent Rovos tog bags!

All in all a most magnificent experience and one we are sure to share with our family and friends for many years.

Thank you and congratulations on your achievements.

Sincerely, 

Lord Cranworth

If you would like information on our Dar es Salaam journey then please do not hesitate to contact Alicia on alicia@rovos.co.za 

Photo credit: Jos Beltman from Icento Treinreizen in Holland.

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