With over three decades of dedication, Dorcas Sohiwe Mogotsi is one of the quiet forces behind the scenes at Rovos Rail, helping to ensure that guests begin and end their journeys with delicious eats. A valued kitchen assistant, Dorcas is part of a close-knit team that supports the chef in preparing and baking a variety of treats for passengers in the departure/arrival lounge at Capital Park, as well as tasty baked goods for the trains themselves.
Dorcas joined Rovos Rail 34 years ago, starting out at the Victoria Hotel before moving to the company’s private train station in Capital Park. Her journey began thanks to a cousin already working at the company, and after a brief stint in the scullery, she moved into her current role where she discovered a new passion: cooking. Having learned everything she knows on the job, Dorcas is especially proud of mastering recipes and kitchen skills she once knew nothing about.
When asked what she enjoys most, Dorcas doesn’t hesitate: “I enjoy every single day — Rovos Rail is a family of good people,” she says with a smile. “I am very grateful to Mr and Mrs Vos for everything they’ve done for me.”
Always ready to pitch in beyond her role, Dorcas has stepped in to support other departments, such as laundry, when trains are delayed or emergencies arise. Teamwork, she says, is what makes Rovos the special company that it is.
A proud Gauteng native, Dorcas spends her leave days enjoying time with her three grandchildren — often taking them to local parks.
A lover of fashion and beautiful things, Dorcas brings flair to both her wardrobe and her work ethic, in keeping with her own words, “I dress to impress!”
Describing herself as “hard working, a mother of the kitchen, and a leader,” Dorcas has a goal to inspire the next generation: “I want to teach young people how to work hard and be proud of their jobs.”
The Women’s Month: Dorcas Mogotsi story serves as a testament to hard work, passion, and the quiet strength of those who work behind the scenes to create unforgettable journeys.
As she continues to inspire others with her positive outlook and perseverance, Dorcas remains a cherished member of the Rovos Rail legacy.
With over two decades representing one of the world’s most iconic luxury train experiences, Carole O’Connor has become as much a part of the Rovos Rail story as the gleaming carriages themselves. As sales manager focussing on Australia, New Zealand, MICE, and charters, she brings not just strategy and experience to the team, but also a unique energy that blends worldliness with warmth.
“No two days are ever the same,” says Carole. “That’s what I love most about my job – meeting people from all over the globe and sharing my passion for Rovos Rail with them.”
Originally from Leeds, Yorkshire, Carole describes her education simply as the “University of Life,” and it’s clear that her experience speaks volumes. She has spent over 22 years contracted to Rovos Rail, after first reaching out to Rohan Vos following a BMW incentive trip aboard the train. From that moment, her journey with Rovos began.
Before joining Rovos Rail, Carole built a formidable background in travel and business development, holding positions with American Express Travel Services, Exclusive Air Charter, and Exclusive Getaways, before launching her own venture, African Dream Destinations CC, where she represented premier travel brands including Sabi Sabi Private Game Lodge and Grande Roche Hotel.
But what stands out most about Carole is her storytelling and her instinct for opportunity. One of her most memorable encounters happened at the Travel Indaba in Durban, where she initially mistook a dishevelled but charming guest at the Rovos hospitality tent for a “freeloader.” As it turned out, he wasn’t there for the food – or the banners. He was a renowned British photographer, owner of a stunning villa in Llandudno, and later a Hasselblad Award winner for his work Allee des Baobab. That conversation sparked a friendship and creative collaboration that lives on through the images he captured aboard the train – many now on display at the Chelsea Art Gallery in London. “I’ve always trusted my gut,” she says. “I’ve taken calculated risks, made bold choices – and they’ve always worked out. I’m proud of that.”
When asked about her favourite journey, Carole names the Durban Safari, one of Rovos Rail’s shorter itineraries, though she admits with a laugh she’s never taken one of the longer journeys herself.
Off the train and away from work, Carole is deeply grounded. She spends weekends hiking mountain trails in a quiet village with her two beloved Labradors. “I’m not one for crowds or loud music. I love nature, I prefer animals to people, and I’m truly at peace with my life,” she says.
As for the future? “I’ve achieved 99 per cent of my goals. Now, it’s time to enjoy the fruits of my labour.”
Three words to describe Carole? Self-made. Resilient. Passionate.
One thing she’s learned at Rovos Rail? “When the going gets tough, the tough get going.”
At Rovos Rail, the luxury train experience is crafted not just by the vintage carriages and five-star service, but by passionate people who pour heart and history into every journey. One such person is Eileen Dash, a dynamic force behind the scenes, currently serving as hardware store manager. With 25 years at Rovos Rail, Eileen’s journey is a story of resilience, adaptability, and some unexpected adventures.
Eileen’s career began high above the clouds. As a former cabin crew member for South African Airways, she spent a decade navigating local and international skies. When this aviation chapter started to close a conversation with a director led her to an up-and-coming train company in Pretoria. That company? Rovos Rail. “The rest,” Eileen laughs, “is history.”
Eileen’s path at Rovos Rail has been anything but linear. Starting out as part of the train crew, she worked across housekeeping, dining service, bar service, and eventually served as deputy manager before leaving temporarily to manage safari lodges and camps across southern Africa. Since returning in 2005, she’s taken on a more grounded role: hardware store manager. Here, she oversees everything from stock control for coach building, to cost management, supplier liaison, and logistics across a sprawling, ever-active site. “No two days are alike – Wednesday and Friday the site comes alive with the trains coming and going so it’s all hands-on deck,” she says.
Over the years, Eileen has completed a range of training, including business management, leadership, fire marshal, and SAGE systems, but she insists that the most valuable skills – agility, creativity, and problem-solving – were forged on the job. “Adaptability is a must here,” she explains. “There’s always a challenge to solve, a curveball to catch.”
She recalls one such memorable challenge: when Rovos Rail acquired the Shongololo Express, her team was given just a month to redo all plumbing and cabinetry. “I’ve never bought that many galvanized pipes and fittings in my life,” she laughs. “There was shouting, eye-rolling, and then… beers and laughter when the completed train finally pulled out and we could come together and appreciate the success of our efforts.”
Her most “mind-blowing” experience goes back to the 90s when a Russian client on a charter trip wanted caviar, salmon and vodka from his homeland. Needless to say, Rovos Rail made it happen – a few days later a chopper drop was made at a nearby field and the products arrived on the train to much laughter. A demonstration of how determined and agile the company is particularly when it comes to client delivery.
Eileen’s role has not only been about problem-solving – it’s also been deeply personal. One project holds a special place in her heart: the acquisition of dining coach 5274, affectionately known as “Rust Bucket.” Originally part of a conservation project, the coach was secured thanks in part to Eileen’s long-standing relationship with a former colleague in conservation. Today, the lovingly preserved oak pillars and panels stand as a tribute to that personal and professional bridge. “I still smile warmly whenever I walk through that coach,” she says.
Eileen explains that “Rovos Rail being a family-run business creates a very personal and proud sense of involvement to all that work here”.
Eileen’s favourite Rovos Rail destination is Cape Town, due to the Matjiesfontein walks, tunnels and valleys, as well as the Karoo night skies. “The brightest stars ever, once we stopped the train so guests could watch a meteor shower,” she recalls.
When she’s not managing hardware or overseeing her various onsite projects, Eileen enjoys spending time with her mother, tinkering at home, and reflecting on a life well-travelled. Her past hobbies include backyard beekeeping, family tree research, jogging, cycling and gardening.
Eileen is inspired by community and conservation initiatives – the latter being a longtime passion encouraged by her near-completion of a Nature Conservation Diploma. “I once dreamed of being an Eco Warrior,” she says with a smile, “and in some ways, maybe I still am.”
Peacemaker. Intuitive. Carer. That’s how Eileen describes herself – and that spirit echoes in everything she does at Rovos Rail. Whether she’s coordinating plumbing parts, immersing herself in paperwork, or guiding a team through a high-pressure refit, Eileen’s story is proof that the journey is always shaped by the people who walk it together.
Stay tuned for more behind the scenes stories from the people who make Rovos Rail a world-class luxury experience on rails.
In celebration of Women’s Month in August, we are honouring four of our amazing female staff members.
Nestled in the heart of Cape Town’s travel scene is a woman whose journey with one of the world’s most luxurious trains began not on board, but behind a travel agent’s desk in Germany. Meet Heike Gerntholtz – passionate marketer, storyteller, and lifelong ambassador for Rovos Rail.
“I was the youngest, and probably the most clueless, at the agency,” she laughs, recalling the day a man walked in asking to “travel Africa by train.” Her colleagues, noting her African roots, nudged him in her direction. That single interaction sparked what would become the agency’s most legendary booking – four tickets aboard Rovos Rail from Cape Town to Dar es Salaam, with a Kenyan safari to follow.
The train was a mystery to Heike at the time. She had only heard of the Blue Train. But when those clients returned raving about their cross-continental journey – and the personal call they received from Rovos founder Rohan Vos – Heike was captivated. So much so that when she returned to South Africa as a 20-year-old, she didn’t buy a ticket, she applied for a job!
That was in 1997, and what began with two months on the train as a “rooming girl” soon evolved into a long-standing career, with a short stint in reservations and then in marketing and sales, today focusing on German-speaking Europe, Eastern Europe, and the Nordics.
“I love the product – the train, the journey, the people,” she says. “But what’s kept me here are the souls behind it. Some colleagues I’ve worked with for over 27 years. And I have a huge respect for Rohan.”
“I’m also grateful for the flexibility and the fact that I can work fairly independently in our Cape Town satellite office.”
Her love for Rovos Rail extends far beyond the office. One route in particular – Cape Town to Dar es Salaam – holds her heart. She’s done the trip three times: twice as a hostess and once as a guest with her children and parents for their 50th anniversary. The memories? Unforgettable.
“That journey showcases Africa in its rawest, most beautiful form,” she reflects. “It’s incredible, sometimes heartbreaking, but always profound. It makes you feel proud – and alive.”
While Heike’s days are now filled with emails, travel expos, and liaising with agents, she still finds time to roam the wild places of Africa. When not in the office, you’ll find her on a hiking trail in the Karoo or exploring parts of the continent she hasn’t yet discovered.
She calls herself “stubborn, positive, and straight-forward” – traits that have helped her carve a unique space within the travel industry. She speaks fluent German, though she’s quick to point out, with a grin, that she’s not actually German.
“I’ve grown with this company,” she says. “One of my proudest moments was realizing – ten years in – that I could make decisions confidently, even without Rohan around. That shift in mindset changed everything.”
Her goals for the future are simple: find more balance, travel more, and maybe – just maybe – cut back on those dangerously addictive Root Stock chips in the office.
Heike counts herself lucky every day – she does what she loves, works because she can, not because she has to, and wouldn’t have it any other way.
A journey aboard Rovos Rail is a unique adventure, where every detail reflects the golden age of leisure travel. Central to this experience is the Rovos Rail workshop refurbishment team, whose expert craftsmanship works tirelessly behind-the-scenes to bring these classic trains back to life.
Having vintage coaches travelling thousands of kilometres each year requires a dedicated crew of electricians, plumbers, carpenters, painters, welders, air-con specialists and general handymen to keep them in good, working order. To ensure their hard work is sustained, an energetic maintenance crew join the trips and see to any rattle, leak or wobble that might occur.
Coach painting, polishing and carpentry works are ongoing so the workshops are buzzing which is music to our ears. The precision, care, and craftsmanship that go into maintaining and refurbishing each coach is a testament to their exceptional work and devotion.
Overseen by workshop manager Marko Aucamp, the workshop crew comprises 60 workmen who are all experts in their fields.
Their hard work and skills ensure that the fleet of plush vintage trains are functional works of art able to safely and reliably traverse thousands of kilometres across Southern Africa.
Rovos Rail’s private train station, Capital Park in Pretoria is home to the in-house workshop which is always a hive of activity, continually expanding and upgrading its fleet with numerous coaches being reconstructed at any one time.
The headquarters is about 60 acres in extent and in addition to the workshop it houses 16 different departments that all work busily behind-the-scenes so that every beautifully renovated train is perfectly equipped for each trip.
The seamless operation of Rovos Rail is a direct result of the unwavering commitment from every department and individual, each one contributing to creating and running a luxury hotel on wheels. From the skilled workshop team to the meticulous front-line staff, each person is a cog in the wheel of the Rovos operation, playing an integral role in delivering a world-class experience. It is this dedication to excellence that ensures every journey aboard Rovos Rail is nothing short of extraordinary, reinforcing its reputation as the premier luxury train service in the world.
Belinda Rakoma is one of Rovos Rail’s unsung heroes working behind the scenes for 31 years! From humble beginnings as a casual cleaner at Pretoria Train Station in 1993, her journey with Rovos has carried her to the current position of Store Supervisor, a testament to her ambition.
Belinda’s primary responsibility is to prepare the beverage stock for all trips. Every Monday, she checks the schedule to determine the number of journeys, how many carriages are on each one and how many passengers are travelling. She also accounts for the menus, special requests and the guests’ nationalities because, for example, Germans often consume more beer. She is proud of this attention to detail.
Belinda and her strong team load a full bar onto each train for every trip. The carefully curated selection of local and international beverages – with a proud focus on South African offerings – includes wine, brandy, gin, rum, vodka, whisky, spirits, digestifs, grappa, liqueur, beer, cider, non-alcoholic options, mixers and a cocktail menu. Rovos Rail maintains its commitment to sustainability by sourcing water from Cape Town using plant-based bottles. All beverages on board are included while special requests may be ordered at an additional cost.
Belinda’s time with Rovos has not only taught her practical skills such as mixing drinks and understanding wines, she credits the company with invaluable lessons in communication and teamwork. She believes in letting go of grudges, avoiding gossip and communicating honestly, which is reflected in her grounded approach.
The highlights of her job extend beyond the bar from her first trip outside South Africa to the experiences of meeting new people and exploring new places. Her favourite Rovos destination is Victoria Falls.
Belinda lives in Soshanguve but her heritage is Eswatini where her mother was born, and Lesotho, her father’s origins. She enjoys cooking, walking and spring cleaning but her priorities lie with her three children and three grandchildren. Her goal is to ensure they all receive a quality education and can take care of themselves.
In Belinda Rakoma, Rovos Rail has a dedicated team player. Her passion, attention to detail and commitment to customer service are qualities that contribute to the company’s mission to provide luxury train travel.
So, the next time you’re on board, raise a glass to the hard work and dedication of Belinda and her team.
Written by Linda Sparks • Edited by Bianca Vos-Lynch
For nearly three decades, Mariëlle Wynbergen has been an integral part of the Rovos Rail family serving as the Reservations Manager for short trips. She has seen the company grow and adapt to many challenges and has learned invaluable lessons about the importance of caring for her team and embracing change.
She is inspired by the owner and founder Rohan Vos who she describes as being full of new ideas and constantly wanting to improve the guest experience. Mariëlle believes that a company’s success is deeply intertwined with the well-being and dedication of its staff, and the fact that so many employees can boast decades of service indicates that they must be getting this right.
Her journey with Rovos began soon after she fell in love with a ballroom dancing teacher who had family members working at the company. “My father-in-law, Oom Wyny, was the CFO for the Victoria Hotel, and my brother-in-law and his partner were the first IT employees who installed our first computers and also wrote the first reservations programme for Rovos.” After a tip-off that there was a job available, she followed their footsteps and was appointed PA to the Reservations Manager who became her mentor. She quickly learned the ropes and found her calling in promoting and selling the train.
Mariëlle’s daily routine involves a variety of tasks from answering booking enquiries and product-interest phone calls to confirming bookings, invoicing and following up on payments. She fields many interesting and sometimes humorous questions from future guests. As she aptly puts it, her job is about “putting bums in beds” – a phrase coined by one of her previous colleagues.
Beyond the administrative tasks, Mariëlle Wynbergen takes pride in guiding and training her reservations team in the Pretoria and Cape Town offices and instilling in them the passion and dedication that is synonymous with Rovos Rail. She enjoys her job, the camaraderie among her colleagues, the interaction with guests from around the world, and the privilege of being part of an extraordinary story.
Many staff have said they could write a book about all their experiences and the interesting people they have met, and Mariëlle concurs. Two guests stand out in her memory…a couple who travel the world without luggage! Their PA packed their brand-new clothes into the cupboard on the train and, when they arrived in Cape Town, the clothes were donated. “Despite their privilege, they were one of the nicest, most unassuming and down-to-earth couples I have ever met!”
Outside of work, Mariëlle’s priorities lie with her home and her family, especially her two teenagers, her husband, and caring for her mother. She feels the words patience, consideration and compliance define her personally and professionally and shape her relationships and her approach to life.
As Mariëlle Wynbergen looks to the future, she hopes to continue contributing her skills and knowledge while learning from the remarkable individuals she has had the privilege to work alongside. “When it’s my time to leave Rovos I hope to have been as generous as Sandy Ingram, as charming as Peter Winterbottom, as vivacious as Beatrice Colon, as kind as Christine Roberts, as knowledgeable as Joy Strydom, as confident as Estee Badenhorst, as funny as Daniela Greyling, as determined as Rohan Vos and of course will always attempt to be a workhorse like Heike Gerntholtz,” she laughs.
Mariëlle’s dedication and commitment embody the spirit of Rovos Rail – a special company that enriches the experiences of guests and colleagues alike.
Written by Linda Sparks • Edited by Bianca Vos-Lynch
For nearly three decades Dianah Vukeya has been a committed member of the Rovos Rail family. As the Senior Laundry Assistant, she has become an expert in maintaining the impeccable standards of the train.
The three suite categories on board each have their own bed size and linen requirements including everything from robes and slippers to pillowcases and towels. The public cars include tablecloths, napkins, antimacassars and even curtains, which are made by the onsite upholstery team. Dianah is part of an 18-member team responsible for washing, steaming, ironing, pressing, folding and preparing all laundry for each journey. Her daily routine involves checking the schedule and rooming lists for upcoming journeys and guests’ requirements to ensure all stock items are available. A 15-night Dar es Salaam journey can have about 2000 items, for example. Dianah and the team methodically count and pack every item into large laundry bags for each suite and public car to maximise the limited space on board. And when the train returns, they count it all back into stock to repeat the process.
Dianah first encountered Rovos Rail when she was a clothing vendor at Pretoria Train Station. She joined the company as a passage lady and hostess on board, no mean feat when a train can be ±350m long. She held for 12 years before joining the laundry team on site. Her favourite Rovos destination was Dar es Salaam as it marked her first trip outside South Africa. Another highlight was Victoria Falls made even more memorable by her bravely taking the plunge with a bungee jump off the iconic bridge!
When asked what she loves most about her job, Dianah responded with: “Everything!” She is proud of the invaluable skills she has learned during her time with Rovos and describes it as a journey of personal and professional growth. These include learning to work with a diverse range of people, respecting others, transparency and teamwork. She has also learned skills in hospitality and healthcare and has completed courses in First Aid, Firefighting and Empathy Training.
Home for Dianah is Midrand where she enjoys spending time with her large family, which includes her husband, five children and four grandchildren. She enjoys cooking for her family, taking them to church and spring cleaning! She describes herself as strong, brave, kind, respectful, hard-working and proactive – qualities that shine through in her work and interactions with coworkers and guests. Dianah’s dedication to her work is inspiring and she is a much-valued member of the team.
Written by Linda Sparks • Edited by Bianca Vos-Lynch
In the heart of Rovos Rail’s bustling operations, a stalwart figure has been present in the Accounts department for nearly three decades. Karin Whitaker fulfils the role of debt controller responsible for managing and allocating outstanding payments and addressing queries regarding the financial side of train bookings. It is a post she’s grown into over the years and one that she has become extremely skilled at through hands-on experience. “You learn as you go,” she quips with a knowing smile.
Karin’s association with Rovos Rail dates back to a chance opportunity in 1995 when she heard from a friend that the company needed extra staff to work as train hosts over the New Year’s weekend. Little did she know that weekend stint would evolve into a lifelong career spanning various positions within Rovos Rail, including front office manager and eventually finding her niche in finance.
Despite the demands of her job, Karin approaches it with a light-hearted spirit. “Asking people for money is my favourite part,” she jests. Beneath the humour, it is clear that Karin is passionate about Rovos and that it’s rewarding for her to play a role in helping the company thrive financially. “It is an honour to be a part of Rovos’ history seeing the company grow from just one train and 17 coaches when I began to six trains and 140 coaches today.”
A job with Rovos is always full of surprises, and Karin has had many memorable moments. “So many,” she laughs, “I think most of us could draft a book!” One of these saw the entire team on a comical chase down the train tracks at Capital Park wrangling Betty the ostrich back into the yard after she had escaped.
Beyond the numbers, Karin’s time at Rovos has been a journey of personal growth. Interacting with colleagues and passengers from diverse cultural backgrounds has instilled in her a deep sense of compassion and understanding. “Kindness and a smile can have an enormous impact on others,” she reflects. Close bonds have been formed with her colleagues over the years and they all have a deep fondness for Karin. “We really are family,” she explains, “and we have had so much fun together along the way.”
Of all the destinations Karin has travelled to during her time with Rovos, Namibia holds a special place in her heart for its breathtaking landscapes and natural beauty.
Karin is a devoted animal lover, volunteering at rescue groups and dedicating time to reuniting lost pets with their owners. At work, she watches over the resident animals, most of which are rescues: donkeys Romeo and Juliet, Tori the horse and the Nguni cattle, Camilla and Mia Bella as well as the late ostriches and alpacas. At home, she enjoys her own furry companions, a large collection of black cats. Another interesting tidbit is that Karin has an identical twin and boasts of being five minutes older than her sister!
Confident, strong and independent: Karin’s three-word self-portrait that aptly describes her character and approach to life. She takes pride in her ability to adapt to change, a skill that has served her well in the often unpredictable South African railway industry. As for her future, she simply aspires to find happiness in all facets of life.
With her dedication to her job and her vibrant personality, it is clear that Karin’s contribution is integral in keeping Rovos Rail on track. And her almost 30-year journey with the company is a testament to Rovos’ commitment to fostering long-term relationships with its team.
Written by Linda Sparks • Edited by Bianca Vos-Lynch
Caring, responsible and a go-getter. I couldn’t agree more with the three words chosen by Rovos Rail train manager, Renolda Motha, when asking how she would describe herself.
Her accomplishment of rising through the ranks from her first job with the company as a room hostess, to one of the top jobs as train manager in her 14 years with Rovos Rail is testament to her go-getter drive.
Her incredibly demanding position requires Renolda to be quick thinking and creative in looking after her passengers and staff, resolving problems, and finding solutions. She is on call 24/7, overseeing all aspects of the successful management of the train both in terms of transport logistics, as well as hospitality which entails taking care of her guests’ every need and supporting her staff.
Humility is an important value to Renolda, and she takes her inspiration from Rovos Rail’s founder and owner Rohan Vos whom she talks about with great admiration – from the way he conducts himself whilst travelling on the train to how he acknowledges and interacts with all staff members.
Renolda believes that dealing with people from different cultures and spheres of life has taught her to be humble. Interacting and exchanging information with a diverse range of personalities has broadened her knowledge and increased her skills.
Communication is an integral part of Renolda’s job, and she appreciates the upskilling that the company invests in their staff. A recent communications course she feels has enhanced her management style, improved her communication skills, and developed her conflict resolution abilities. Her role requires her to communicate constantly – both staff and guests rely on her to provide ongoing updates to plans and schedules.
Renolda has hosted a wide range of international celebrities who’ve travelled on Rovos Rail – they include politicians, royalty, musicians and multi billionaires. One that stood out due to her humility was Nelson Mandela’s daughter, Zinzi. But it’s also the ordinary guests who have saved their money to tick a Rovos Rail trip off their bucket list that are inspiring to her.
Her favourite Rovos destination is Victoria Falls. One of the reasons is because as soon as the train crosses the border into Zimbabwe, they are able to use their own locomotives and train drivers which normally ensures seamless travel and a guarantee that they keep to their time schedules. Renolda also enjoys the excursions offered on this journey which range from walks in the unique Matobo Hills to safaris in Hwange National Park where guests are almost always fortunate enough to see the Big Five.
On being asked to share something that people might not know about her, Renolda chuckled and told me that she likes the finer things in life such as sports cars and motorbikes! And that she has a fear of snakes which has created some tricky situations during her travels around Southern Africa.
When she’s not working and travelling Africa on the train, Renolda prioritises spending time with family and loves treating them to travel opportunities that she has been fortunate to experience. In her free time, she enjoys reading non-fiction educational type books, watching documentaries and cooking.
In keeping with her go-getter persona, Renolda has set her sights on achieving her LLB degree, something that she has already begun, in order to improve her business skills. Her long-term dream is to graduate, and ultimately start her own business, a travel agency or events company.
She is passionate about Rovos Rail, she says it’s a family, not only because it’s a family-owned business, but also because everyone works so closely together for long periods of time, the relationships formed are close, supportive, and transparent. She would not hesitate to recommend Rovos Rail to anyone considering a career in hospitality.
Renolda is a true example of what she describes as the biggest life lesson she has learned during her time with Rovos Rail, that being humble and working hard can secure a great future.
On every Rovos Rail trip Renolda sets herself the challenge of giving guests the very best African experience that they could possibly imagine – it’s the highlight of her job to see this come to fruition. And it’s a privilege for Rovos Rail guests to have Renolda in charge of their train journey ensuring that their Rovos adventure is just that – the best.