Tag Archives: rail journeys

On Track to Romance and Relaxation

Rovos Rail in Africa, The world’s most luxurious train

Blog post courtesy of Gillian Mclaren

The departure

Epitomizing a bygone era in train travel, Rovos Rail, The world’s most luxurious train provides a stylish experience on the 870-mile journey from Victoria Falls in Zimbabwe, to Pretoria in South Africa. Departing from Victoria Falls Railway Station – established in 1904 – insouciant baboons stroll on the platform, as rumpeter hornbills call from the canopies of Natal Mahogany trees. An à capella african choir serenades us enthusiastically, as we proceed along the red carpet to board the train. Like travelers of the Belle Époque, we are led by our hostess to our vintage sleeper coach, with its walls of burnished Mahogany. Our luggage is waiting, our double bed made up in crispy white linen and in our ensuite bathroom is immaculate. A canvas toiletry bag holds useful amenities. Low beams from the setting sun filter through three windows. The train blows her high-pitched whistle, then with a chug, we are on the way.

Image by Rovos Rail
Image by Gillian McLaren

Ladies and gentlemen are required to dress formally for dinner, so passengers arrive at the dining car looking elegant. Tables are made up of two-seaters and four-seaters, so guests may dine together or individually. White damask tablecloths, silver cutlery and cut glass crystalware complement fine china. Our sommelier, wearing a dapper waistcoat, pours the first wine with a flourish. We taste the iced Pecan Stream Chenin Blanc to be paired with the starter, declaring it to be delectable. Chosen carefully to be enjoyed any time during the journey, the wines are South African with 4-5 star ratings, including the renowned Meerlust Rubicon. The table d’hôte menu, with vegetarian options, has 3 courses, followed by a cheese plate, then dessert. Exceptionally tasty and presented with flair, the cuisine – with its accent on fresh local ingredients and traditional dishes – is a consistent highlight each day of the four-night journey on the world’s most luxurious train.

Image by Gillian McLaren
Image by Gillian McLaren

After the formal dinner, guests repair to their cabins, or stroll down carpeted corridors to the Lounge Car or Observation Car – that includes an open air balcony – for post-prandial conversation and a nightcap. Perfectly designed to mingle with fellow travelers, or to find a quiet corner, these cars have picture windows, comfortable sofas, wing backed chairs and booths. To re-create the feeling of timeless travel, in grandeur and quietude, the use of mobile phones is discouraged. This adds time for a game of cards, backgammon, scrabble, to peruse the leather-bound books, or to watch the scenery go by. The Club Car is a glass-enclosed space for smokers to take pleasure in their cigarettes, or cigars, while being able to watch the countryside on both sides of the train.

Image by Gillian McLaren
Image by Rovos Rail

Returning to our sleeper carriage, we find the shutters closed, soft lighting over a turned down bed, plus a gift of Wedgwood nougat. Clothing that we had chosen for the excursion in the morning has already been pressed by our hostess. Though adrenalized by excitement and anticipation, the motion of the train and repetitive sound on the tracks eventually rocks us to sleep.

Image by Gillian McLaren

As the sun’s rays ease over the horizon at Hwange National Park in Zimbabwe, we enjoy a continental breakfast, including pastries still warm from the oven. Quality Twinings tea or cappuccinos are available. Disembarking for a game drive through this far-flung wilderness, an image of the savannah, in soft pastel light, is reflected on the side of the train. Sweeping plains of grass yield a rich reward of elephant sightings, including a breeding herd with tiny calves. We are driven through a forested area where the road is narrow and not often traversed, adding to our sense of being deep in remote Africa. We are surprised by a giraffe that peers down at us, seemingly curious, then he continues to strip leaves from a Camel-thorn tree.

Image by Gillian McLaren
Image by Gillian McLaren

Keeping up the tradition of excellence, for the morning coffee stop, a long serving table with a banquet of snacks has been prepared for us. Beneath spreading Leadwood trees is a semi-circle of canvas chairs. This is hosted by the owners of The Hide, a prize winning safari lodge.

Image by Gillian McLaren
Image by Gillian McLaren

Back at the train, we are greeted by staff, with champagne or pressed fruit juices. While we are savouring lunch in the dining car, the train is still traveling through Hwange National Park. With a mighty screech of breaks, the train stops! Someone has spotted lions on a kill, so we rush to the windows to watch the action of these big cats. Friendships are forged as we chatter about this sighting and how we are reveling in our Hwange venture. The adventurers of the Victorian era on the world’s most luxurious train could not have had it better than this.

Image by Gillian McLaren
Image by Rovos Rail

When Rovos Rail halts at Gwanda, a village in Zimbabwe, we hop off the train for a leisurely walk to explore and to meet the local people. A donkey cart moves alongside pedestrians, while entrepreneurs hawk their array of goods, including vegetables, dried Mopane worms (protein rich), cigarettes, mobile phone time or second-hand clothing. Established premises in brick buildings sport names like Conquering Family General dealerLiquid Sports Restaurant, and Mbalabala Cocktail Bar.

Image by Gillian McLaren
Image by Gillian McLaren
Image by Gillian McLaren

After a joyous time of street photography, I welcome the soothing air conditioning in the Lounge Car, as I quaff a chilled litchi virgin cocktail. Crossing the border from Zimbabwe – over the Limpopo River – into South Africa is a seamless process, organised by Rovos Rail staff. Panoramic views unfold as the train crosses the Tropic of Capricorn, heading southwards towards Pretoria and the olde world Rovos Rail Station.

Image by Rovos Rail

For a change of tempo from the pace of city life, the demands of media and from one’s usual pre-occupations, this is a perfect way to slow down, to unwind, to allow thoughts to flow freely. Cuisine is superb, the wines and spirits par excellence and the service unobtrusive. It’s an enriching journey, a way to reconnect with yourself and with your partner, if you travel these tracks together on the world’s most luxurious train.

Image by Gillian McLaren

For more travel features by Gillian McLaren (@Jetset_Gillian): www.gillianmclaren.blogspot.com

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Rovos Rail Train Management

Thank you, Train Managers

The train manager’s role is diverse and operating our rail journeys can be unpredictable and our managers deserve a big thank you from all of us here at Rovos Rail.

The set of skills required (and acquired) could make up an entire resume. From understanding the mechanics of each coach and what is required to keep them moving forward, overseeing a delicate and sometimes moody electrical system and the water supply to the entire train, wheels which can be a constant headache, managing a full complement of staff and maintaining balance on board with guests who are from all corners of the globe. It is not easy yet our team of train managers handle themselves with courteous professionalism, diplomacy and a level of quick and proactive thinking, which is impressive.

Collectively they have been with us for 81 years with Joe and Daphne leading the pack; Joe sees 26 years with us and Daphne, 22. Joe walked into the Victoria Hotel, a property that was the original 1893 railway hotel and one that we owned, looking for work. Rohan Vos, our CEO, asked him if he could do any carpentry work to which Joe said no. He was hired anyway and 26 years later he is still with us!

All six of our train managers have worked their way into their positions as senior management. Luxury train travel requires staff that understand the ins and outs of every aspect of the train but also of silver service as well as the challenges of overseeing guests and managing expectations.

We start all of our staff as hostesses or butlers so our train managers know how to make beds, clean bathrooms, fold laundry and towels perfectly, conduct stock takes as well as serve four-course meals along with some of South Africa’s finest wines which requires study from their side. These gathered skills are essential in managing a team of young train staff.

Behind every good manager stands his or her Deputies. It’s our Deputy Managers that take care of the finer things on board ensuring that everything is washed, polished and varnished so that the train sparkles. Rarely is there an out-of-place crease or smudged glass as our generals are perfectionists and not often do things go amiss!

It’s a tough job with many sleepless nights especially on a long journey such as Dar es Salaam. When you are reliant on external companies for your traction and service things can go wrong but our on-board warriors handle everything with an enormous amount of patience and insight.

To all of you we say thank you. Your dedication and loyalty to the dynamic roles you play is appreciated and we are grateful for your years of service.

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