Category : Our Team

Long Live the Shongololo Express!

It’s been a busy, sometimes overwhelming but very exciting week here at Rovos Rail headquarters. As some of you may know we purchased the three-star Shongololo Express train in January of this year and for the past few months the train has undergone quite a substantial renovation. On Tuesday, 16th August, we walked Gauteng-based tour operators and travel agents through our brand new spruced up train and celebrated with a few bottles of bubbly afterwards!

In true Rovos fashion, the timeline for the renovation was tight but our incredible team pulled off miracles. The brief was to gut all existing bathrooms so that new shower and bathroom floors could be laid down, wooden shower door frames were built with better shower heads, new loos have been installed as well as bathroom cabinets, hair-dryers and some cabins received new sinks! Our plumbing team also worked hard at improving the water pressure in each cabin.

The layout of the Gold cabins was overhauled to allow for more space and there are now twin, double and fixed double options. The more spacious Emerald cabins have also been tweaked to allow for more space and all rooms have been fitted with new wood-panelling, linen, day covers, curtains, paintings, carpets, towels and the Shongololo Express now comes with full amenities kits too.

To be able to walk some of our biggest supporters through our lovely new train was a privilege and our team felt a wonderful sense of accomplishment.

The ‘new’ Shongo departed for a 15-day Good Hope Golf trip yesterday and we feel confident that all guests on board will feel comfortable in their new digs!

Long live the Shongololo Express!

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Rhino Rescuers

By Brenda Vos

Our wildlife is under siege in Africa and has been for many years. Too many. One of the largest contributors to the massacre of rhinos it seems is a few powerful influencers in Asia who decided that rhino horn carries curative properties that can treat an array of illnesses, some of them being as minor as nosebleeds and fevers. Please, get a tissue or take an Asprin like the rest of us.

We are sure that there are claims that the keratin in the horns can cure cancer and other terminal illnesses but there is no medical proof whatsoever to support these theories. African, and in fact wildlife the world over, is being obliterated due to obscene medical propaganda, high-end fashion, political unrest and loss of habitat. It’s a story most of you will have heard and we hope some of you will join us in the fight.

Over our 27 years we have enjoyed a good relationship with &Beyond, a tour operator with a powerful and proactive approach to community outreach and wildlife conservation. In partnership with Great Plains Foundation, they formed Rhinos Without Borders, an initiative so bold and brave that it almost seems impossible. They have undertaken to relocate rhinos on a scale never done before – to move no less than 100 rhino from South Africa to safe havens in Botswana.

In mid-2015 a large team safely darted and transported these rhino, this being their first successful mission. The incredible footage captured by Dereck and Beverly Joubert can be viewed by clicking here. You really do want to watch this video as it highlights the enormity of this initiative.

Dereck Joubert is the Chairman of Great Plains Foundation and together with his wife, Beverly, has been on a mission for years to protect African wildlife. Their documentaries and beautiful imagery have been seen the world over and they recently appeared on the Ellen Degeneres show to talk about their latest film “Soul of an Elephant”, another animal close to their hearts.

With a rhino being killed every seven and a half hours, the heroic efforts of Rhinos Without Borders are essential to the survival of this endangered species.

Great Plains coined a new phrase, Conservation Tourism, as it is first and foremost a conservation organisation that uses eco-tourism as a tool to sustain conservation programmes. The relocation of the 100 rhino could not have happened without the support of the government of Botswana but also the local communities as they are an intrinsic part of this initiative. Without their involvement, the rhino would be as vulnerable in Botswana as they are in South Africa.

Growing up in this beautiful country some of us have been afforded the opportunity to go on safari and see wildlife up close. Elephants, rhinos, lions and the rest of the Big Five have given us heart-warming and special memories. Being able to witness the raw, brutal and beautiful lives of these animals is humbling and humility is a quality greatly lacking in the general human population. Spending time in the bush proves that there are forces much larger than us at work. It’s a spiritual experience and for many a religion.

Why should greed take this away from us?

Donations, publicity, raising awareness and big hearts are all welcomed by Rhinos Without Borders so please visit their website and spread the word. None of us should live in a world without wildlife.

Images above by Beverley Joubert and the Rhinos Without Borders team.

Rovos Rail Rhinos Without Borders

 

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Rovos Rail Cape Town journey

The Luxury of the Slow Lane

We recently hosted journalist, Eugene Yiga, on board one of our Cape Town journeys and we’re still talking about what a lovely gentleman he is! Thank you for travelling with us Eugene and thank you too for the articles you’ve written, the most recent being for Business Day Live.

Rovos Rail bring back luxury of slow lane

The dinner gong sounds. Is it 7.30pm already? I can’t believe I’m going to be late because I can’t choose a tie. Why did I pack so many? And why can’t I remember how to make a knot?

I put on my jacket and head down the passage, unsure for a moment whether I’m going the right way. Then I arrive at the table, take a seat and sigh in relief. My rushing thoughts are forced to quiet when I find myself captivated by the scene.

This is the dining carriage of Rovos Rail, recently voted by Wired.com as one of the seven most luxurious train in the world. My first impulse is to reach for my phone — not to distract myself with a podcast or an e-book, but to take photographs of the crystal wine glasses, the silverware and the rest of the luxurious scene.

The same impulse strikes when the first course arrives. Given my work as a writer, the standard procedure would be to “compose” the plate, angle the camera, take the picture, crop, filter, tag, tweet and post. Then there’d be endless refreshing in the hopes of “likes” and retweets, all the while hoping the food would still be warm when I took my first bite.

But it’s different here. With no phones allowed at meals, all I can do is sit back and savour the highlights that never fail to impress. Balsamic and lemon-marinated slices of ostrich fillet served on a potato, beetroot, walnut, and watercress salad. Grilled Cape rock lobster tails with a haricot-flavoured bisque cream, Mediterranean vegetables, and lemon rice. Garlic and lemon grilled prawn skewer on a green salad, with a julienne of peppers, mange tout, and cucumber, drizzled with coriander and ginger dressing.

Alone with my thoughts, I wonder about our tendency to document every moment with our smartphones, instead of just experiencing them for what they are. Are we trying to make our Facebook friends jealous of what we remember or are we afraid of what we might forget? And are we, as Om Malik wrote in The New Yorker, a society that photographs everything, but looks at nothing?

At the end of the meal, as many jetlagged passengers retire to their suites with weary smiles and polite nods, I sip on mint tea, grateful that a single dinner seating on all Rovos Rail train trips means no rushing guests out to prepare for the next group. My thoughts turn to the nature of our journeys through life, which has been on my mind since my 30th birthday two days before.

I look out the window and see an airplane overhead, its lights flashing like a pulse against the night sky. I wonder about the passengers travelling the same distance in two hours that I’ll do in two days. And I reflect on the stress of my most recent flight: repacking bags at the counter, breathing artificial air that almost made one sick and experiencing turbulence so severe that all I could do was laugh.

Of course, road journeys are no better when you consider that a bus is like a smaller, slower plane and a car is like a smaller, faster bus. You might not be next to the understandably frazzled mother and her screaming twins or the overweight man and his overpowering cologne, hogging the armrest and disturbing your nap every time he opens another bag of chips.

You might even remember to pack your own food, lest you waste money on stale petrol station pies. But with traffic jams causing delays and the physical stress of driving, you end up just as tense.

But life is different on the train. With an average speed of just 45km/hour, there’s no rush to get from Point A to Point B. It doesn’t even matter that there are often delays outside the operator’s control — they share tracks, after all — because it’s easy to make up the time later. Besides, it’s not like anyone notices. All that matters to me and the 35 other passengers is using the journey as an opportunity to press pause.

And so, after leaving Pretoria on Friday afternoon, touring Kimberley on Saturday, and visiting Matjiesfontein on Sunday, we approach Cape Town. As we enjoy our final afternoon tea in the observation car, the international guests gasp and point, their cameras out to capture what they’ve been waiting for. It’s Table Mountain and their excited expressions are much like the one I had when I saw the Pyramids of Giza for the first time. But I can’t share in their joy because the moment I’ve been dreading is upon me. Cellular signal is back.

My phone spasms, tempting me to attend to it the way it always does. I take one look at the screen’s cluttered notifications and set the device to flight mode to enjoy a few more moments of peace. Even when we arrive at Cape Town station, and I’m taking a short Uber trip home, the city I’ve lived in for 12 years feels brand-new.

Journey over, I continue to wonder why we’re always rushing from one moment to the next; moving and chasing and striving instead of just slowing and stopping and being.

Why are we so afraid to be still, alone with nothing to distract us but our thoughts?

And why did this weekend journey, out of all the experiences I’ve been fortunate to have, leave me feeling so blissed out? Perhaps it’s because, as the modern world continues to yank us into the future at an ever faster pace, taking time out to slow down and relax is the greatest luxury of all.

To contact Eugene, visit his website or e-mail him on hello@eugeneyiga.com

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Rovos Rail Hollywood

Rovos Rail hits screens in Hollywood!

By Brenda Vos

Yes, you read that right and we couldn’t be more chuffed. Rovos Rail hit the screens in Hollywood thanks to local documentary maker, Deon van Zyl. This project evolved from one man’s quest to learn about film-making to creating a short movie that not only received an Official Selection at the Hollywood Independent Documentary Awards but was also a winner in the category, First Time Filmmakers! My Life on the Tracks – the Rohan Vos story is the tale of how Rovos Rail came to be and how Rohan has powered through monumental challenges to keep the business in operation.

Deon worked as a Project Manager in the engineering arena but was retrenched in 2015 which prompted him to follow is passion in film-making. He travelled with us in 2007 and it wasn’t until he met Rohan on the station platform that he first thought about the man behind Rovos Rail. It fascinated him that a man could be so bold to own and operate a luxury train in Southern Africa but also that Rohan’s story had not been told in full.

Deon contacted me last year to request permission to film the train at our private station. I must receive about 10 calls like this month so I didn’t really give it much thought but I did invite him to join us on a Friday afternoon as we can have two departures that day so there is a lot of action. Not too long after that Deon asked if he could interview my Dad (Rohan) and me to which we obliged and then off he went. Honestly thinking this was a hobbyist who was a bit train-obsessed I still didn’t really give it much thought. And I mean this in the most humble way possible because it is obviously flattering when people are excited about what we do but there are true train fanatics out there who border on the edge of lunacy and I thought Deon was one of them!

A month or two ago an e-mail dropped into my inbox, from Deon, which gave me the link to the trailer for his movie. Well, you could have knocked me over with a feather! It’s not often that these sort of things come to fruition and now here I was watching a trailer for a short film on my Dad. I got a few goosebumps and a bit teary listening to my Pops talk about the struggles over the years but there was also an immense feeling of pride.

Deon’s “disaster project”, as he affectionately calls it, has blossomed and the recognition he received in the States has spurred him on to have the film screened in South Africa. Not an easy process but we understand that negotiations are in the works with local television networks eTV and ED190. Deon has also entered a few African film festivals such as Africa in Motion, Rapid Lion and KleinKaap. Although Klein Kaap is a small festival, it might prove to be just the perfect fit.

Next on the agenda for Deon? He wants to make a documentary that looks at Pathogenic Parenting (Attachment Based Parental Alienation) and its prevalence not only in our society but also in a global context. Another idea manifesting is a short film on the consequential problems associated with the divergent perceptions of the rich and the poor groups in South Africa.

We have no doubt that both these documentaries will be made with the same determination and passion as My Life on the Tracks – the Rohan Vos story. Deon, thank you for all your passion in telling The Boss’s tale. We wish you all the very best with your next endeavours.

Click here to watch the trailer for My Life on the Tracks.

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Rovos Rail Shongololo Express

Rovos Rail Purchases Shongololo Express

Early in January of 2016 Rovos Rail purchased the Shongololo Express train of 19 coaches and agreed to employ all the personnel.

“Operating a three-star train had always been at the back of my mind. When I learned that the Shongololo Express was on offer the timing seemed serendipitous and so an opportunity not to be missed”, says Rohan Vos, owner and CEO of the Rovos Rail Group, of the purchase.

The train has been repainted in green and cream and an additional dining car plus an observation car have been added. The accommodation of six Emerald suites (± 10sqm) and 30 Gold cabins (± 7sqm) will remain as is.

The three itineraries, Southern Cross – Pretoria to Victoria Falls (12 days), Dune Express – Pretoria to Swakopmund (12 days), Good-Hope – Pretoria to Cape Town (15 days); have been rebuilt with more stationary time at night and less road time spent on the excursions.

Golf has been introduced to the Good-Hope trip, renamed Good-Hope Golf, with courses such as the Arabella Golf Estate, Ernie Els Oubaai, Fancourt, Champagne Sports Resort, Durban Country Club, Zimbali, Royal Swazi and Leopard Creek being available to guests.

All journeys are available in reverse and, as before, guests can purchase optional extras that include visits to cultural, historical or heritage sites and overnight stays at safari lodges. The rates do not include most lunches, beverages and laundry.

“A three-star product offering will be different for us and I’m sure there will be a few initial teething problems but we’ve been doing this for 28 years so I think we will be able to manage this exciting new adventure”, comments Rohan.

For further information please contact shonogololo@rovos.co.za, call + 27 (0) 12 315 8203 or visit www.shongololo.com. Any media enquiries to brenda@rovos.co.za / + 27 (0) 82 961 9433.

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Exploring New Routes

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To keep things challenging and a step ahead, we are not only continuously looking for ways to improve our services but are always open-minded to exploring new routes and itineraries. One has to keep things interesting and, as many of you will know, we like to be the most interesting!

With this in mind, Rohan Vos, owner and CEO of Rovos Rail, visited Angola and the Congo to explore:

 In December 2014 I visited Angola with the intention of travelling by train on the newly rebuilt C.F.B. line between the port of Lobito, Benguela and the border town of Dilolo, 1350km to the east. This Chinese rebuilt line is a remarkable milestone in Angola’s return to normality after 20-odd years of civil war. The intention is to open the way for copper and other minerals to be exported from Kolwezi in the Katanga Province of the Democratic Republic of Congo, and obviously to facilitate imports from the coast to Lubumbashi. The only obstacle to this is the parlous state of the line in DRC from Dilolo to Lubumbashi.

To investigate this line, I hired a motorised trolley from the S.N.C.C. Railways and with driver, technician and translator travelled along the 425km line between Kolwezi and Dilolo. This took four days and was an adventure to say the least. The line is used once a month or so for passengers and due to the lack of undergrowth control it can take the train a week to traverse the 400-odd kilometres. Derailments are also a common occurrence on this stretch.

So, regrettably, the idea of running our train from Zambia through to the Angolan port of Lobito is not practical at present. When the DRC section is rehabilitated it will be feasible. I can only speculate that the undertaking of this task will now become high priority with major pressure being exerted by the Angolans with their shiny new line having nowhere to go! Update next year.

So, no new exciting African adventures for us this year but there is something big we’ll be announcing next week! Stay tuned.

Rohan Vos in Dilolo on the DRC Angolan border           Derailment in Klowezi         benguela

Images, from left to right: Rohan at the Dilolo Station on the DRC Angolan border. During an inspection of the Kolwezi Dilolo (DRC) line, the group derailed after hitting a well-placed tree. The new Benguela Station.

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Rovos Rail Pretoria to Victoria Falls

A World Class Railway

Dear Mr Vos

I am writing this letter as an accolade not only to you but to your dedicated staff who make travel on the train a true five-star experience. I wish to commend you for establishing and running a highly efficient and world class railway. We have travelled on a few trains in different countries and Rovos would have to rank in the top three by our reckoning.

My wife and I travelled on Rovos Rail from Pretoria to the Victoria Falls on 23rd December, 2015. If you cast your mind back, I was the person sitting on the parliamentary chair in front of you when you were addressing the guests prior to our departure.

My wife and I occupied a suite. It was immaculate when we entered and was maintained by staff in that manner throughout our journey. The staff were nothing short of perfect in their efforts to make our trip a memorable one. They were courteous and ever willing to please. The amenities provided in the suite made everything so comfortable – a home away from home.

We had requested special dietary needs for our meals. It was a surprise to us when the chef visited us in our suite to discuss our needs. Allow me to tell you the kitchen staff went beyond the call of duty to cater for us. The meals were immaculately presented in true fine dining style and above all were varied and tasty. To us , it seemed as if the chef enjoyed the challenge of preparing something new each day. I thanked him personally.

The Train Manager on our journey was a true professional. She presented with an admirable work ethic and was a true professional. In conversations with her, I realised what her job entailed. How well she managed it is a tribute to her desire to promote the brand name and reputation. She operated with meticulous precision and it was clear that staff respected her. She was attentive to passenger needs and maintained a cordial relationship with the guests,stopping to converse at each table in the dining car at meal times. Her management of the staff was beyond reproach. This must surely be attributed to a good staff training program!

Finally, the staff on the train were truly magnificent. They were professional and capable, pleasant at all times with no effort spared to see to guests’ needs. It says something when, as guests, we did not want to leave the train at Livingstone because we were already missing the camaraderie we had established with the staff!

I will travel on Rovos Rail again and recommend it to as many people as possible here in Australia.

Thank you and kind regards,

Mr Gona Naidoo

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Rovos Rail Durban Safari

A Wonderful Trip!

It’s always a happy when we receive feeback about a wonderful trip! Mr and Mrs Padiachy celebrated part of their 32nd year of marriage on our Durban Safari and we were so thrilled to be a part of it. Thank you and we look forward to welcoming you on board again one day!

HI REGARDO

WHAT A WONDERFUL TRIP WE HAD ON THE 18 JANUARY 2016, IT WOULD BE ONE THAT WILL STAY IN OUR FOND MEMORIES FOR YEARS TO COME. IT MADE CELEBRATING OUR 32ND YEAR OF MARRIAGE FEEL VERY SPECIAL.

I ALSO WANT TO TAKE THIS OPPORTUNITY OF THANKING YOU FOR THE VERY PROFESSIONAL MANNER IN WHICH YOU ARRANGED THIS ENTIRE TRIP FOR US.

MAY I ALSO COMMEND ROVOS RAIL STAFF ON THE TRAIN FROM MART, ADAM, HENNIE, CAMERON, IVANKA, CHANTEL, MICHELE, ANGELIQUE, NAZEERAH, JAKLIEN, MATTHEW, ANNIQA S WELL AS YOUR KITCHEN STAFF

FOR THEIR FRIENDLY MANNER AND SERVICE THEY ALL GAVE US.

AND ABOVE ALL ELSE TO HAVE BEEN MET BY MR VOS PERSONALLY ON OUR ARRIVAL, IMPRESSED US VERY MUCH.

YOU CAN BE SURE,I’LL BE BACK!!!!! THIS TIME WITH FRIENDS

THANK ALL YOU GUY’S ONCE AGAIN

SIELAN AND DELIA PADIACHY

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Good Work Foundation Rovos Rail

South Africa Needs Education

Written by Brenda Vos

The story of how I came to know the Good Work Foundation (GWF) all started with a book. Rovos Rail is nearly 27 years old and when my parents started this business there were others taking enormous risks too. Before her recent passing, I got to meet the grand doyenne, Liz McGrath, of The Collection by Liz McGrath, and she regaled stories of attending international trade shows with my parents, none of them having a clue what they were doing, and how she thought my Dad’s vision for Rovos Rail was inspiring but mad! Another couple who were starting out at the same time, and who might also have been considered crazy for their vision, was Dave and Shan Varty of Londolozi Game Reserve. And it was their son, Boyd, who wrote the book Cathedral of the Wild that introduced me to this wonderful foundation.

Through a series of events, Boyd was educated by a formidable woman, Kate Groch, and it is Kate who pioneered this organisation. As founder of the Good Work Foundation, Kate believes in the potential of all people. “It should never matter where you are born, you must have the opportunity to fulfil your potential and to add value to your own community.”

Like Kate, we at Rovos Rail believe that education is the key to empowering South Africa’s population and a vital element in reducing poverty, crime and violence. Empowering the less fortunate in South Africa, arming them with an education, is the biggest gift all of us will ever receive. And the beauty of GWF is that they are empowering their students with digital learning: “Our philosophy is simple: deliver English literacy support in conjunction with information-communication technology access and training. If rural people are literate in the digital lingua franca and they can ‘drive’ a computer, then they have the same access to information as everyone else in the world. And that opens up opportunities that never before existed.”

I couldn’t agree more. For years I, and Rovos Rail, have been donating books and stationery to schools and it never crossed my mind that digital learning is pivotal to the success of every job applicant, which amazes me because I use my laptop and phone for everything! All the research, work, reading and news-gathering I do happens on-line so it’s fairly obvious that contributing to GWF’s digital learning centres is what is going to assist in propelling rural South Africa forward.

We recently experienced something quite profound in the history of South Africa. The University of Witwatersrand in Johannesburg announced a 10% fee increase in 2016 which prompted a group of students to form a protest movement which swept across the country in a wave of discontent in most major universities and culminated in the storming of parliament in Cape Town. This 10% increase must be seen in the context of an existing fee and bursary structure that is both inaccessible and unrealistic for many young South Africans.

GWF stood in support of the message of the movement and released an official press release with powerful statements, one of them being: “The only way that wealth can be shared; the only way that we can reduce a skills gap; the only way that we can address one of the world’s most apparent inequality challenges is through ACCESS TO EDUCATION”.

Kate and her team are passionately dedicated to their work. Kate is a woman that we should all aspire to be because she’s living her truth and just getting on with it. I haven’t met her yet but she seems to be a force of nature and I look forward to the day when I get to shake her hand. In 2013 she delivered a pretty motivating Ted Talk in Edinburgh.

Our relationship with them is young but my hope is that Rovos Rail can be a driving force behind the success of GWF. It’s foundations such as GWF that are absolutely essential to keeping our country healthy, strong and moving forward. They also have one of the best websites I have ever seen and I would highly recommend a visit! 

Good Work Foundation Rovos Rail  Kate-and-Linky

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Happy Holidays!

It’s been a tough year and it seems sometimes that just as we climb one mountain we are immediately faced with another. Living in South Africa certainly has its challenges and 2015 has been particularly brutal in terms of politics. But, we’ll put that aside for now as we want to wish all of you HAPPY HOLIDAYS!

We realise that some are working straight through, that others don’t celebrate this time of year and that others simply just can’t but if you are taking some time off we hope it will be a happy holiday for you. Let there be a lovely meal, quality family time and, even though it’s generally chaotic, let there be rest.

Because there are so many of us here at Rovos Rail we had a couple of different Christmas parties as we can’t all take time off at the same time. Our train management team were treated to limos and a good lunch, our site staff enjoyed a big braai (barbecue) where they played soccer, danced and sang at the top of their lungs! The head office team had a fairly polite cocktail party in our boardroom which next year we will turn into a Winter Wonderland…even in this 40°C heat!

We have a great deal to feel grateful for as business for both the trains and our St James Guesthouses is doing well despite our government doing its best to make it as difficult as possible. Forward business is looking reasonably strong and it is certainly encouraging to note numerous enquiries coming through for 2017, mostly of course for the longer journeys with our golf tours attracting considerable attention. All in all, we are very positive about the trend and are planning accordingly for growth.

We could not do this without our loyal travel agents and tour operators who entrust us with their clients each year and to all of you we say thank you, your much valued support is greatly appreciated. To our guests, especially our Rovos Club members who travel with us on a regular basis, your loyalty does not go unnoticed and we are thankful.

Have a happy holiday, friends! We look forward to sharing a safe and prosperous 2016 with you.

Sincerely,

The Rovos Team

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