Category : Victoria Falls

Women’s Month: Renolda Motha

Written by Linda Sparks

Caring, responsible and a go-getter. I couldn’t agree more with the three words chosen by Rovos Rail train manager, Renolda Motha, when asking how she would describe herself.

Her accomplishment of rising through the ranks from her first job with the company as a room hostess, to one of the top jobs as train manager in her 14 years with Rovos Rail is testament to her go-getter drive. 

Her incredibly demanding position requires Renolda to be quick thinking and creative in looking after her passengers and staff, resolving problems, and finding solutions. She is on call 24/7, overseeing all aspects of the successful management of the train both in terms of transport logistics, as well as hospitality which entails taking care of her guests’ every need and supporting her staff.

Humility is an important value to Renolda, and she takes her inspiration from Rovos Rail’s founder and owner Rohan Vos whom she talks about with great admiration – from the way he conducts himself whilst travelling on the train to how he acknowledges and interacts with all staff members.

Renolda believes that dealing with people from different cultures and spheres of life has taught her to be humble. Interacting and exchanging information with a diverse range of personalities has broadened her knowledge and increased her skills. 

Communication is an integral part of Renolda’s job, and she appreciates the upskilling that the company invests in their staff. A recent communications course she feels has enhanced her management style, improved her communication skills, and developed her conflict resolution abilities. Her role requires her to communicate constantly – both staff and guests rely on her to provide ongoing updates to plans and schedules.

Renolda has hosted a wide range of international celebrities who’ve travelled on Rovos Rail – they include politicians, royalty, musicians and multi billionaires. One that stood out due to her humility was Nelson Mandela’s daughter, Zinzi. But it’s also the ordinary guests who have saved their money to tick a Rovos Rail trip off their bucket list that are inspiring to her.

Her favourite Rovos destination is Victoria Falls. One of the reasons is because as soon as the train crosses the border into Zimbabwe, they are able to use their own locomotives and train drivers which normally ensures seamless travel and a guarantee that they keep to their time schedules.  Renolda also enjoys the excursions offered on this journey which range from walks in the unique Matobo Hills to safaris in Hwange National Park where guests are almost always fortunate enough to see the Big Five.

On being asked to share something that people might not know about her, Renolda chuckled and told me that she likes the finer things in life such as sports cars and motorbikes! And that she has a fear of snakes which has created some tricky situations during her travels around Southern Africa.

When she’s not working and travelling Africa on the train, Renolda prioritises spending time with family and loves treating them to travel opportunities that she has been fortunate to experience. In her free time, she enjoys reading non-fiction educational type books, watching documentaries and cooking.

In keeping with her go-getter persona, Renolda has set her sights on achieving her LLB degree, something that she has already begun, in order to improve her business skills. Her long-term dream is to graduate, and ultimately start her own business, a travel agency or events company.

She is passionate about Rovos Rail, she says it’s a family, not only because it’s a family-owned business, but also because everyone works so closely together for long periods of time, the relationships formed are close, supportive, and transparent. She would not hesitate to recommend Rovos Rail to anyone considering a career in hospitality.

Renolda is a true example of what she describes as the biggest life lesson she has learned during her time with Rovos Rail, that being humble and working hard can secure a great future.

On every Rovos Rail trip Renolda sets herself the challenge of giving guests the very best African experience that they could possibly imagine – it’s the highlight of her job to see this come to fruition.  And it’s a privilege for Rovos Rail guests to have Renolda in charge of their train journey ensuring that their Rovos adventure is just that – the best.

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On Track to Romance and Relaxation

Rovos Rail in Africa, The world’s most luxurious train

Blog post courtesy of Gillian Mclaren

The departure

Epitomizing a bygone era in train travel, Rovos Rail, The world’s most luxurious train provides a stylish experience on the 870-mile journey from Victoria Falls in Zimbabwe, to Pretoria in South Africa. Departing from Victoria Falls Railway Station – established in 1904 – insouciant baboons stroll on the platform, as rumpeter hornbills call from the canopies of Natal Mahogany trees. An à capella african choir serenades us enthusiastically, as we proceed along the red carpet to board the train. Like travelers of the Belle Époque, we are led by our hostess to our vintage sleeper coach, with its walls of burnished Mahogany. Our luggage is waiting, our double bed made up in crispy white linen and in our ensuite bathroom is immaculate. A canvas toiletry bag holds useful amenities. Low beams from the setting sun filter through three windows. The train blows her high-pitched whistle, then with a chug, we are on the way.

Image by Rovos Rail
Image by Gillian McLaren

Ladies and gentlemen are required to dress formally for dinner, so passengers arrive at the dining car looking elegant. Tables are made up of two-seaters and four-seaters, so guests may dine together or individually. White damask tablecloths, silver cutlery and cut glass crystalware complement fine china. Our sommelier, wearing a dapper waistcoat, pours the first wine with a flourish. We taste the iced Pecan Stream Chenin Blanc to be paired with the starter, declaring it to be delectable. Chosen carefully to be enjoyed any time during the journey, the wines are South African with 4-5 star ratings, including the renowned Meerlust Rubicon. The table d’hôte menu, with vegetarian options, has 3 courses, followed by a cheese plate, then dessert. Exceptionally tasty and presented with flair, the cuisine – with its accent on fresh local ingredients and traditional dishes – is a consistent highlight each day of the four-night journey on the world’s most luxurious train.

Image by Gillian McLaren
Image by Gillian McLaren

After the formal dinner, guests repair to their cabins, or stroll down carpeted corridors to the Lounge Car or Observation Car – that includes an open air balcony – for post-prandial conversation and a nightcap. Perfectly designed to mingle with fellow travelers, or to find a quiet corner, these cars have picture windows, comfortable sofas, wing backed chairs and booths. To re-create the feeling of timeless travel, in grandeur and quietude, the use of mobile phones is discouraged. This adds time for a game of cards, backgammon, scrabble, to peruse the leather-bound books, or to watch the scenery go by. The Club Car is a glass-enclosed space for smokers to take pleasure in their cigarettes, or cigars, while being able to watch the countryside on both sides of the train.

Image by Gillian McLaren
Image by Rovos Rail

Returning to our sleeper carriage, we find the shutters closed, soft lighting over a turned down bed, plus a gift of Wedgwood nougat. Clothing that we had chosen for the excursion in the morning has already been pressed by our hostess. Though adrenalized by excitement and anticipation, the motion of the train and repetitive sound on the tracks eventually rocks us to sleep.

Image by Gillian McLaren

As the sun’s rays ease over the horizon at Hwange National Park in Zimbabwe, we enjoy a continental breakfast, including pastries still warm from the oven. Quality Twinings tea or cappuccinos are available. Disembarking for a game drive through this far-flung wilderness, an image of the savannah, in soft pastel light, is reflected on the side of the train. Sweeping plains of grass yield a rich reward of elephant sightings, including a breeding herd with tiny calves. We are driven through a forested area where the road is narrow and not often traversed, adding to our sense of being deep in remote Africa. We are surprised by a giraffe that peers down at us, seemingly curious, then he continues to strip leaves from a Camel-thorn tree.

Image by Gillian McLaren
Image by Gillian McLaren

Keeping up the tradition of excellence, for the morning coffee stop, a long serving table with a banquet of snacks has been prepared for us. Beneath spreading Leadwood trees is a semi-circle of canvas chairs. This is hosted by the owners of The Hide, a prize winning safari lodge.

Image by Gillian McLaren
Image by Gillian McLaren

Back at the train, we are greeted by staff, with champagne or pressed fruit juices. While we are savouring lunch in the dining car, the train is still traveling through Hwange National Park. With a mighty screech of breaks, the train stops! Someone has spotted lions on a kill, so we rush to the windows to watch the action of these big cats. Friendships are forged as we chatter about this sighting and how we are reveling in our Hwange venture. The adventurers of the Victorian era on the world’s most luxurious train could not have had it better than this.

Image by Gillian McLaren
Image by Rovos Rail

When Rovos Rail halts at Gwanda, a village in Zimbabwe, we hop off the train for a leisurely walk to explore and to meet the local people. A donkey cart moves alongside pedestrians, while entrepreneurs hawk their array of goods, including vegetables, dried Mopane worms (protein rich), cigarettes, mobile phone time or second-hand clothing. Established premises in brick buildings sport names like Conquering Family General dealerLiquid Sports Restaurant, and Mbalabala Cocktail Bar.

Image by Gillian McLaren
Image by Gillian McLaren
Image by Gillian McLaren

After a joyous time of street photography, I welcome the soothing air conditioning in the Lounge Car, as I quaff a chilled litchi virgin cocktail. Crossing the border from Zimbabwe – over the Limpopo River – into South Africa is a seamless process, organised by Rovos Rail staff. Panoramic views unfold as the train crosses the Tropic of Capricorn, heading southwards towards Pretoria and the olde world Rovos Rail Station.

Image by Rovos Rail

For a change of tempo from the pace of city life, the demands of media and from one’s usual pre-occupations, this is a perfect way to slow down, to unwind, to allow thoughts to flow freely. Cuisine is superb, the wines and spirits par excellence and the service unobtrusive. It’s an enriching journey, a way to reconnect with yourself and with your partner, if you travel these tracks together on the world’s most luxurious train.

Image by Gillian McLaren

For more travel features by Gillian McLaren (@Jetset_Gillian): www.gillianmclaren.blogspot.com

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Pretoria to Victoria Falls with Rovos Rail

The Rovos Rail journey from Pretoria to Victoria Falls has certainly become a firm favourite. We recently had guests, Mr and Mrs Hume, who travelled on this journey in celebration of their 80th birthdays! They took the time to send us a lovely e-mail but also a really kind and enthusiastic review on their trip.

Thank you Mr and Mrs Hume and happy birthday from all of us at Rovos Rail!

Rovos Rail was simply transporting. In so many ways. Born of the dreams of a tall, handsome visionary who dreamt of having a private refurbished train on which to take his family on a tour of South Africa, it soon evolved into one of the most luxurious trains in the world.

Rohan Vos (pronounced “Foss”), having obtained permission from South African Railways to operate a private train, soon found that the myriad of petty fees and costs levied by the state operator,  made a private train simply unaffordable. So, not to be daunted, Vos expanded his idea into a commercial tourist train. Following his passion of transforming derelict rail carriages into masterpieces of mahogany-paneled Edwardian grandeur, finished with the finest brass and silver trimmings and crimped, etched glass lampshades, Vos has created a traveling jewel which affords the discerning traveler the chance to glide through the rugged African veldt while being pampered in the best ways known to man.

Brother David had driven us from his home in Johannesburg to the start point. But at first we had trouble finding it, nestled as it was under unlikely tall palm trees in a disused section of Pretoria’s railyards. Adding to its sense of mystery. Then there it was, a colonial-era station house, transformed into a spacious, gracious lounge filled with leather couches and period pictures, all gently blown by the breezes of twirling, broad-bladed ceiling fans. Young waitresses plied the guests with trays of champagne in frosted flutes.  We had arrived. The sense of expectation was electric.

Rovos Rail Pretoria to Victoria Falls

Vos himself seems to treat the departure of every train as a landmark event in his family’s history. He was there in person to shake every hand and wish everyone a good time. Before  boarding he devoted almost a full hour to explaining the history of ROVOS, and to giving his guests a tour of the workshops adjoining the station house, where coaches are refurbished and train pieces from bogey wheels to window latches are serviced and repaired. For our amusement he had arranged for one of the original steam engines to be drawn up at the siding. We crawled all over it, amid its wisps of escaping steam, like kids on a Jungle Jim, striking poses for each other’s cameras.

Eventually, we boarded. Our bags already loaded into our spacious cabin, we soaked up every detail of the luxury hat engulfed us. The broad double bed, the warmth of the wood panels, the space, the work table, the adjoining shower room and toilet, the ample hanging and cupboard space, the mini-bar, to be stocked up as we ordered. What else could there be? We were soon in the Observation Car, chilled Chenin Bancs in hand, the logoed cut-crystal glasses glistening like golden orbs against the arid grassy plains passing beyond the windows.

Lunch was as much a dream as a meal. We struggled to balance our focus between the scrumptiousness of the food and wine and the beauty of the fittings in the ornate Dining Car, with its tasseled velvet curtains at each window. Mini-quiche served with Hamilton Russell Constantia Chardonnay was followed by grilled salmon on rice with asparagus accompanied by Sutherland Saugivnon Blanc. All served under the regal audience of a large Protea flower, one per table, South Africa’s unique symbol of enduring elegance. Echoed by the pleasure of Meriel’s ethereal presence . Butter balls in a silver-plated dish completed the picture.

Rovos Rail Pretoria to Victoria Falls

As the train gently lurched its way forward my history came into focus. We crossed the Limpopo at Beit Bridge, named after Sir Alfred , Cecil Rhodes’ minor partner in the De Beers diamond company, . The fund he established helped finance my Doctorate at Oxford. Bulawayo, place of my birth, was up ahead. First would come Collen Bawn, famous century-old quarry and cement plant, then Gwanda, Balla Balla, and, finally, Essexvale where, about  a hundred years ago, my father Denny cycled out with his gold pan to prospect the streams.

Rovos Rail Pretoria to Victoria Falls

We stopped at Gwanda to visit a curio market. Besieged by politely badgering African kids the Rovos guests shuffled from stall to stall against a backdrop of African singing as a troupe of young locals vigorously danced for us.

By now dusk had fallen and I knew I would not actually see these places, but would be in them. Night would steal them from me as history had already done, almost.  So that night we slept near Bulawayo without seeing it, at Mpopoma. After sunrise our journey continued and more names, each with memories, came into view: Pasi Pas where Denny had taken me one day in the late 1940s to buy sandstone from the quarry to build our house on Norfolk Road; Nyamandhlovu (“flesh of the elephant”) where my Plumtree classmate Mike Wood’s father had been Native Commissioner; then Saw Mills once the center of Rhodesia’s hardwood industry (Yellowwood an Muqua), now standing weeded and overgrown, grazed by a small herd of motley looking goats. Gwaai River would be next, followed by Dett and Hwange where we are to stop for a game drive.

Rovos Rail Pretoria to Victoria Falls

The game drive exceeded all expectations. Starting early on open, tiered-seat Jeeps (supplied by The Hide) there was a sense of exhilarating excitement cruising across Hwange’s endless grassy khaki-colored grasslands. We saw few animals to start with. It was still too warm for them to start their evening browsing. There were a couple of giraffes and a lone Impala bull, partly hidden in the shade of thickets, and some bird life but not much else. Cleophas the guide had asked us what we would like to see. We all said, predictably, “The Big Five”. One guest said “Cheetah” and I added “Kudu”. “The Big Five not possible” he said, “because Hwange no longer has rhinos. Cheetahs not guaranteed and Kudu unlikely but we can hope..” He finished. He said we could see lions but they were 30Kms away. We said that was too far. After a while, deep into the plain we came across a muddy watering hole in which there was a lone elephant bull. It stood motionless like an apparition, its tusks completely covered in glistening black mud like a dark chocolate version of itself. “This bull” the guide explained “has probably been estranged from the herd. He may be in decline and is facing his own extinction in what will be a lonely life from now on.” We left him alone and moved to another water hole with four more younger bulls, caking themselves in mud and dust. Cleophus explained that, once thus covered and caked, they would find a tree and rub their sides against it. Any ticks and other parasites apparently get ripped off the elephant with the caked mud. Tuskers toilet.

As we left the elephants another viewing Jeep closed on us, saying that the reported lions were still at the same place. We decided to go there. On arrival we saw only a small green patch in the sea of golden grss, with sme scattered bushes and a fallen tree trunk. The we saw that there were two huge male lions, one lying on his side snug into the bush for the shade, the other stretched out below the fallen tree trunk. We came within a few yards from them. They showed no interest in us at all. Occasionally the one would look out into the distance across the plane. We did not know it at the time but he was eying his mates, three lionesses hidden in the grass a half mile away. As we watched the lion under the tree trunk rolled into its back, turned its head lazily and gazed at us with his head upside down. Sizing us up from down under.

Before long, as the sun lost its heat, sinking towards the horizon and throwing a liquid gold light across the glowing pain, we suddenly saw that it had come alive with animals. Herds of Impala appeared from nowhere, there were giraffe gliding like glinting cranes through a patch of trees, we saw two Kudu does, and there was a family of waterbuck not far from where the lions lay. Cleophus explained the waterbuck were not afraid of lions, partly because they knew did not favor the taste of their flesh, but also because, strong swimmers, they could take to the water if attacked. They made a regal sight as they stared across the pain. As we drove quietly away, Cleophus suddenly stopped the Jeep some yards from a small grass-covered mound. “Cheetahs” he whispered. Then we saw the two small heads of the cubs, ears twitching in the sunlight as they gazed intently outwards. As Cleophus moved the Jeep some feet forward we could then see the mother. Sprawled languidly across the back of the mound, mostly hidden in the grass, she stared intently across the plain with steady, sullen eyes. Was it to be Impala or something else for dinner?

Rovos Rail Pretoria to Victoria Falls
Rovos Rail Pretoria to Victoria Falls

We moved on. In the mosaic that is the Hwange reserve, patches of rich green grass and scrub intertwine the pale khaki of the grassland. In one such patch we came across aa small herd of Zebra grazing actively in the declining daylight. The whiteness on their beautifully plump and proportioned bodies glowed brightly like liquid silver in the sunlight between the jagged stripes of carbon blacking. Lionfish of the plain. Their high manes gave them a full-dress military look, like Trojan Centurions trussed up by Versace.

Rovos Rail Pretoria to Victoria Falls

It was time to begin to head back to base camp, close to the train, where drinks awaited us.  By this stage we were all elated and flushed with joy. We had not seen The Big Five, but close. Nic had seen his Cheetah, I had seen my Kudu. Nic then shouted that he saw more elephants up ahead, crossing the road. As we snapped our gaze in the direction of the elephants none of us could believe what we saw next on the road ahead of us: a huge male lion, followed by a lioness, sauntering on the bare sandy earth of the roadway towards the Jeep. The male lion did not stop when he saw us, but just kept walking. Less certain, the lioness went to ground and, her belly on the sandy surface, watched intently. The male lion just walked slowly but relentlessly right up close to the Jeep. Seeing that we were not going to move, he padded into the grass on the side of bare track, a few feet from where we sat watching. The jet-black tassel on the end of his tail was twitching, as if nervously, as he passed us about four feet from the edge of the vehicle.  Once he had passed us he simply spun round and lay down to rest no more than six or seven feet from the back of the Jeep. Nicolas had taken a video of the whole incident. Who said we had to drive 30Kms to see lions?

Rovos Rail Pretoria to Victoria Falls

Nicolas reminded us about the herd of elephants up ahead, so we drove on towards where they had been. Sure enough, we rounded a bend in the road behind a fleeing flock of Guinea Fowl that sprinted un the road ahead of us, we found ourselves in the midst of a large herd of elephants. Some of them, particularly the younger ones of which there were many, flapped their ears furiously, lifted their trunks skywards and emitted coarse hissing sounds. It was time to return to base camp. We had had a thrilling set of episodes, it was invigorating out on the plain. Birds were everywhere chasing insects in the dying light. The sun had suddenly melted into a faintly crimson glowing orb. The game view was over.

The whole train was now gathered for drinks and grilled snacks at a camp facility, part of The Hide operation. In an amazing act of management prowess ROVOS had decamped the whole drinks camp, had guests all re-board the train and within an hour served a corsage and candle light final dinner in the Dining Cars. Bravo ROVOS!

All that was left of the ROVOS Rail trip was for us  to arrive at Victoria Falls. There it was suddenly, distant spray rising out of the dense bush, a siding sign, glimpses of the white facades of the gracious Victoria Falls Hotel, and the sounds of African harmonies, as a group of leopard skin-clad Shangaans danced and sang a welcome on the platform.

Rovos Rail Pretoria to Victoria Falls

A magical dream had ended. A new welcome awaited.

(All images provided by © Mr Ian and Mrs Meriel Hume)

Visit our website at rovos.com, e-mail reservations@rovos.co.za or call us on +27 (0) 12 315 8242 (Pretoria) or +27 (0) 21 421 4020 (Cape Town).

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Celebrate with Rovos Rail

We can hardly believe that Rovos Rail is about to turn 30! Sometimes it does feel like just yesterday that we launched our first seven-coach train for its overnight maiden voyage yet, here we are, 30 years on, with nearly six train sets, 11 journeys on offer and 440 staff members who work tirelessly to create memorable experiences for our guests.

We invite you to celebrate with us through our special promotion 30 YEARS – 30% OFF on selected departures from May to December 2019.

ON OFFER:
1. 30% off a 3-night Victoria Falls journey in a Royal or Deluxe suite
2. 30% off a 2-night Cape Town journey in a Royal or Deluxe suite
3. 30% off a 2-night Cape Town journey in a Royal or Deluxe suite PLUS 30% off a 2-night stay at one of our seaside guesthouses in St James

See rates below for direct bookings only. Special terms and rates are available for tour operators and travel agents.

vfa cpt

RATE INCLUDES Accommodation on a one-way journey between Pretoria and Victoria Falls or Pretoria and Cape Town; all meals and all alcoholic and other beverages on board; room service and bar facilities; limited laundry service; guided excursions; entrance fees as per itinerary and government tax. RATE EXCLUDES Pre- and post-tour accommodation, flights and transfers; visas; gratuities; international/French Champagne and souvenirs.

cpt+stj

RATE INCLUDES Accommodation on a one-way journey between Pretoria and Cape Town; all meals and all alcoholic and other beverages on board; room service and bar facilities; limited laundry service; guided excursions; entrance fees as per itinerary and government tax + GUESTHOUSE accommodation in a Deluxe room; full breakfast; all alcoholic and other beverages; in-room tea tray and snacks; laundry; Internet; parking and concierge services + a one-way transfer between St James and Rovos Rail Lounge at Cape Town Station. RATE EXCLUDES All other meals not stated; flights; visas; additional transfers; tour services; telephones; gratuities; international/French Champagne and souvenirs. Note: St James Guesthouse 15% vat is included and special rates apply to children under 16 years old. T&Cs apply.

For available departures and more information contact:
reservations@rovos.co.za | +27 (0) 12 315 8242+27 (0) 21 421 4020

RVR-30Logo GOLD

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Rovos Rail Pretoria to Victoria Falls

A World Class Railway

Dear Mr Vos

I am writing this letter as an accolade not only to you but to your dedicated staff who make travel on the train a true five-star experience. I wish to commend you for establishing and running a highly efficient and world class railway. We have travelled on a few trains in different countries and Rovos would have to rank in the top three by our reckoning.

My wife and I travelled on Rovos Rail from Pretoria to the Victoria Falls on 23rd December, 2015. If you cast your mind back, I was the person sitting on the parliamentary chair in front of you when you were addressing the guests prior to our departure.

My wife and I occupied a suite. It was immaculate when we entered and was maintained by staff in that manner throughout our journey. The staff were nothing short of perfect in their efforts to make our trip a memorable one. They were courteous and ever willing to please. The amenities provided in the suite made everything so comfortable – a home away from home.

We had requested special dietary needs for our meals. It was a surprise to us when the chef visited us in our suite to discuss our needs. Allow me to tell you the kitchen staff went beyond the call of duty to cater for us. The meals were immaculately presented in true fine dining style and above all were varied and tasty. To us , it seemed as if the chef enjoyed the challenge of preparing something new each day. I thanked him personally.

The Train Manager on our journey was a true professional. She presented with an admirable work ethic and was a true professional. In conversations with her, I realised what her job entailed. How well she managed it is a tribute to her desire to promote the brand name and reputation. She operated with meticulous precision and it was clear that staff respected her. She was attentive to passenger needs and maintained a cordial relationship with the guests,stopping to converse at each table in the dining car at meal times. Her management of the staff was beyond reproach. This must surely be attributed to a good staff training program!

Finally, the staff on the train were truly magnificent. They were professional and capable, pleasant at all times with no effort spared to see to guests’ needs. It says something when, as guests, we did not want to leave the train at Livingstone because we were already missing the camaraderie we had established with the staff!

I will travel on Rovos Rail again and recommend it to as many people as possible here in Australia.

Thank you and kind regards,

Mr Gona Naidoo

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